ChampionRC.com Privacy Policy

Welcome

ChampionRC.com continually strives to provide a cutting-edge Internet shopping experience for the RC hobby industry. Maintaining your privacy – and your trust – is important to us. The following information will outline how we gather, use and safeguard your personal information; and assist you in making informed decisions when using our site and services. This statement will be continuously reviewed in regard to new technologies, business practices and your satisfaction.

Security

Please note that we do not guarantee the security of any personal information you transmit to us and you do so at your own risk. When you access your account information, the information is kept on a secure server. Sensitive data, such as credit card numbers, are encrypted and protected using SSL (Secure Sockets Layer). All of the customer data we collect is protected against unauthorized access by physical security means.

Updates

If ChampionRC.com updates any terms or conditions of the Privacy Policy, the changes will be posted in this document so that you will always know what information we gather, how we use that information and to whom we will disclose it. We may update, change, modify, add or remove portions of this Policy at any time. Changes will become effective immediately upon being posted, unless we inform you otherwise.

Questions

If you have questions regarding this Policy, please contact us in the following ways:

Call: 404.654.3996
Email:  info@ChampionRC.com.
Mail: ChampionRC.com, 79 Spike St., Norcross, GA 30071
Attn: Operations Manager

Types of Information Collected

ChampionRC.com collects two types of information about visitors: personally identifiable information you knowingly choose to disclose; and Website-use information collected as you and others browse our Website. We take security very seriously, and provide the same protection for electronic communication that we use with information received by mail or telephone.

Personally Identifiable Information

This refers to information that lets us know who you are. This information is required for registration and may include your name, billing address, telephone number, e-mail address, e-mail correspondence records, credit card or other payment information, and details about the items you may be listing. This information is necessary to operate some parts of the website and helps us provide a superior, customized online experience. Your contact information is used if there are questions regarding orders placed, to inform you of your order status, to send promotional information and to administer our systems.

Website-Use Information

We collect our visitors non-personal identifiable information, such as demographic data and information about our web user’s activity on our site, in order to analyze and develop marketing strategies, determine how visitors found out about us and what their preferences are regarding our products and services and how we can improve the site based upon these data. Demographic data may be collected at our site from third party advertising servers, content servers, or web site analysis agents who provide us with the zip code and area code associated with a visitor's server, along with pages viewed on our site. We receive reports from third party ad servers, content servers and website analysis agents that tell us how many pages were presented and clicked upon, and what content was served or viewed.

General User Activity

We collect information from visitors to our site regarding: the URLs they came from, domain types, their IP addresses, the date and time of their visit or placement of order, the number of visits, the server type, the operating system and browser type used to come to the site, the country, state and telephone area code where their servers are located, the pages and page titles of our site that visitors viewed during their visit, whether the visitor's computer is enabled for Java or cookies, browser language, applications and plug-ins, and any search terms entered on our site.

Contact Information

If you contact ChampionRC.com or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name, e-mail address and order information in order to send you a reply.

E-Mail

Occasionally we may send you e-mail or other communications regarding promotions, specials and new additions to the ChampionRC.com site. You may "opt-out," or unsubscribe from our newsletters by following the unsubscribe instructions in any e-mail you receive from us, or by sending an e-mail to info@ChampionRC.com. After doing so, ChampionRC.com users will not receive future promotional emails unless they open a new account or sign up to receive newsletters or emails.

Cookies

Please be informed that we use cookies in the operation of our website. When you use our site, we store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Website stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to ChampionRC.com. Our cookies store randomly assigned user identification numbers, the country where you are located, and your first name. The cookies make your use of the site easier, allow you to retrieve your ad information, make the site run more smoothly and help us to maintain a secure site. You will be unable to place an ad on our site without your browser set to accept cookies.

Disclosure of Information Collected

The information collected by ChampionRC.com is used for keeping you informed about your order status, for statistical purposes, for improving our site and its performance, and to notify you of services or special offers that may be of interest to you.

Third Parties

As a general rule, we do not rent, sell or trade your specific personal or financial information. General use of this site does not require the submission of any personal information. However, if you decide to provide us with your personal information, we reserve the right to disclose that information to affiliated third parties such as other websites owned and operated by ChampionRC.com. We also reserve the right to disclose your personal information to nonaffiliated third-party service providers such as United Parcel Service, U.S. Postal Service, Federal Express, and the like; financial-service corporations such as credit-card processors and issuers. We may release account information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of ChampionRC.com, our users, or others. If customers do not pay us for products ordered, we may submit their account information to a third party collection agency. We reserve the right to sell, transfer or disclose your information in the case of a corporate merger, acquisition, consolidation, the sale of assets or other fundamental corporate change.

Compliance with Law Enforcement

Occasionally ChampionRC.com may be asked by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation, without prior notice to you. ChampionRC.com fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we believe to be unlawful.

Update/Change Personally Identifiable Information

ChampionRC.com is structured to allow properly registered users to update information that needs to be changed at any time. You may ask to have the information on your account deleted or removed; however, because we keep record of past orders placed, you cannot delete information associated with those orders. As a security measure, we back up the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your Personally Identifiable Information be completely removed from our stored databases.

Children’s Privacy

You must be at least 18 years old to have our permission to use this site. We do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 18 years of age. If you are the parent or guardian of a minor under 18 years of age and believe that they have disclosed personally identifiable information to us, please contact us at info@ChampionRC.com so that we may delete the minor's information.

Web Links

ChampionRC.com may provide links between our site and other related sites. Please be informed that we are not responsible for the privacy practices of other sites that we link to.